Team Member

Mighty Taco; City of North Tonawanda (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Mighty Taco is looking for team members to deliver excellent customer service, serve high-quality food, and keep a clean, safe environment for guests and staff.

You will take orders at front counter or drive-thru, manage cash, and ensure fast, accurate service while following safety and dress guidelines. Equal opportunity employer.

Responsibilities

• Provide friendly, professional service to customers and team members
• Accurately take and process orders at front counter or drive-thru, including headset use
• Follow cashier procedures, including suggestive selling and order confirmation
• Handle cash accurately and provide correct change
• Maintain speed of service (target: 2 minutes or less)
• Ensure order accuracy and resolve minor customer concerns
• Follow company dress code
• Prepare food according to standards and sanitation guidelines
• Learn the menu and pass the menu test within the first 15 hours
• Operate kitchen equipment safely and correctly
• Follow portioning and cooking standards to ensure consistency and presentation
• Maintain all health, safety, and sanitation requirements
• Complete assigned cleaning tasks inside and maintain outdoor areas
• Provide equal employment opportunities to all individuals regardless of protected characteristics

Job description

Team Members are responsible for delivering exceptional customer service, high-quality food, and a clean, safe environment that sets Mighty Taco apart from other quick-service restaurants.

Key Responsibilities

Customer Service

• Provide friendly, professional service to customers and team members
• Accurately take and process orders (front counter or drive-thru, including headset use)
• Follow cashier procedures, including suggestive selling and order confirmation
• Handle cash accurately and provide correct change
• Maintain speed of service (target: 2 minutes or less)
• Ensure order accuracy and resolve minor customer concerns
• Follow company dress code

Food Quality

• Prepare food according to company standards and sanitation guidelines
• Learn the menu and pass the menu test within the first 15 hours
• Operate kitchen equipment (ovens, slicers, KDS) safely and correctly
• Follow portioning and cooking standards to ensure consistency and presentation
• Maintain all health, safety, and sanitation requirements

Cleanliness

• Complete assigned cleaning tasks inside (floors, dishes, bathrooms, trash, etc.)
• Maintain outdoor areas (parking lot, patio, trash areas, walkways, including seasonal upkeep)

Equal Opportunity Employer

Mighty Taco provides equal employment opportunities to all individuals, regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.