Team Member

Mighty Taco; Town of Orchard Park (NY); On-site; USD 21,000 - 25,000; Full time

Job summary

Mighty Taco team members deliver exceptional customer service, ensure high-quality food, and maintain a clean, safe environment. You will take orders, handle drive-thru and front counter responsibilities, and follow procedures to ensure accuracy and speed.

Responsibilities include food preparation to company standards, sanitation, and maintaining health and safety practices. Equal opportunity employment is provided to all individuals.

Job description

Team Members are responsible for delivering exceptional customer service, high-quality food, and a clean, safe environment that sets Mighty Taco apart from other quick-service restaurants.

Key Responsibilities

Customer Service

• Provide friendly, professional service to customers and team members
• Accurately take and process orders (front counter or drive-thru, including headset use)
• Follow cashier procedures, including suggestive selling and order confirmation
• Handle cash accurately and provide correct change
• Maintain speed of service (target: 2 minutes or less)
• Ensure order accuracy and resolve minor customer concerns
• Follow company dress code

Food Quality

• Prepare food according to company standards and sanitation guidelines
• Learn the menu and pass the menu test within the first 15 hours
• Operate kitchen equipment (ovens, slicers, KDS) safely and correctly
• Follow portioning and cooking standards to ensure consistency and presentation
• Maintain all health, safety, and sanitation requirements

Cleanliness

• Complete assigned cleaning tasks inside (floors, dishes, bathrooms, trash, etc.)
• Maintain outdoor areas (parking lot, patio, trash areas, walkways, including seasonal upkeep)

Equal Opportunity Employer

Mighty Taco provides equal employment opportunities to all individuals, regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.