Team Member

Ontario Trillium Foundation; Village of Depew (NY); On-site; USD 25,000 - 35,000; Full time

Job summary

The Ontario Trillium Foundation is seeking Team Members at Mighty Taco in Depew, NY, responsible for providing exceptional customer service, food quality, and cleanliness in a fast-paced environment. Candidates should possess strong service skills, be able to maintain food safety standards, and complete assigned cleaning tasks. The position offers a supportive work environment that values diversity and equal opportunity.

Qualifications

• Ability to provide friendly and professional service to customers.
• Knowledge of food preparation and sanitation standards is preferred.
• Ability to operate kitchen equipment safely.

Responsibilities

• Deliver exceptional customer service with accurate order taking.
• Prepare food according to standards and ensure cleanliness.
• Complete assigned cleaning tasks regularly.

Job description

Team Members are responsible for delivering exceptional customer service, high-quality food, and a clean, safe environment that sets Mighty Taco apart from other quick-service restaurants.

Key Responsibilities

Customer Service

• Provide friendly, professional service to customers and team members
• Accurately take and process orders (front counter or drive-thru, including headset use)
• Follow cashier procedures, including suggestive selling and order confirmation
• Handle cash accurately and provide correct change
• Maintain speed of service (target: 2 minutes or less)
• Ensure order accuracy and resolve minor customer concerns
• Follow company dress code

Food Quality

• Prepare food according to company standards and sanitation guidelines
• Learn the menu and pass the menu test within the first 15 hours
• Operate kitchen equipment (ovens, slicers, KDS) safely and correctlyFollow portioning and cooking standards to ensure consistency and presentation
• Maintain all health, safety, and sanitation requirements

Cleanliness

• Complete assigned cleaning tasks inside (floors, dishes, bathrooms, trash, etc.)
• Maintain outdoor areas (parking lot, patio, trash areas, walkways, including seasonal upkeep)

Equal Opportunity Employer

Mighty Taco provides equal employment opportunities to all individuals, regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.