Team Manager

Ladders; United States; On-site; USD 105,000 - 130,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Life and short‑term/long‑term disabled

401(k) plan with employer match

Paid Time Off (PTO) or Flexible Time

Tuition reimbursement program

Employee Stock Purchase Plan

Job summary

Ladders is seeking a Team Manager to lead a project management team in a healthcare services environment. The role emphasizes operational performance, client communication, and delivering study milestones.

You will combine people leadership with hands-on coordination, develop succession plans, and partner with clients and internal stakeholders to drive service quality and continuous improvement across day-to-day operations.

Qualifications

• High school diploma or equivalent required.
• 3+ years of people leadership experience.
• 2+ years overseeing pharmaceutical or biotechnology projects.
• Bachelor's degree in life science or related field preferred.
• 1+ year of experience in central laboratory services.

Responsibilities

• Manage daily operations and performance metrics for client team members.
• Develop succession plans and individual development plans for the project management team.
• Ensure study milestones and client communication are met.
• Coordinate and monitor project management goals.
• Consult with clients to understand and fulfill their needs.
• Foster a culture of continuous improvement and quality.
• Monitor and resolve client issues and escalations.

Skills

People leadership

Project coordination

Client communication

Continuous improvement

Education

High school diploma or equivalent

Bachelor's degree in life science or related field

Job description

For our client, we are seeking a Team Manager to join the team of a leader in the Healthcare space.

This role will oversee a project management team within a healthcare services environment, with a strong emphasis on operational performance, client communication, and delivery against study milestones. The ideal candidate will combine people leadership with hands‑on coordination to keep projects on track and ensure team members are supported through clear development planning. In partnership with clients and internal stakeholders, this leader will help drive service quality, issue resolution, and continuous improvement across day‑to‑day operations.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $105,000 – $130,000 annually

Responsibilities

• Manage daily operations and performance metrics for client team members
• Develop succession plans and individual development plans for the project management team
• Ensure study milestones and client communication are met
• Coordinate and monitor project management goals
• Consult with clients to understand and fulfill their needs
• Foster a culture of continuous improvement and quality
• Monitor and resolve client issues and escalations

Qualifications

• High school diploma or equivalent required
• 3+ years of people leadership experience
• 2+ years of overseeing pharmaceutical or biotechnology projects
• Bachelor's degree in life science or a related field preferred
• 1+ year of experience in central laboratory services

Benefits

• Comprehensive medical, dental, and vision insurance
Life and short‑term/long‑term disability coverage
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Comprehensive medical, dental, and vision insurance

Life and short‑term/long‑term disability coverage

401(k) plan with employer match

Paid Time Off (PTO) or Flexible Time Off (FTO)

Tuition reimbursement program

Employee Stock Purchase Plan

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.