Team Leader Sr., Night Crew

Giant Eagle; Solon (IA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Night Crew Team Leader who embodies honesty and respect. In this pivotal role, you will manage the Overnight Team, ensuring exceptional guest service while developing a strong team culture. Your leadership will drive performance, foster inclusion, and promote safety within the store. This is a fantastic opportunity to inspire others and make a significant impact in a dynamic environment focused on food excellence and operational success.

Qualifications

• 3 to 5 years of management experience in grocery or retail.
• Ability to read and interpret profit and loss statements.

Responsibilities

• Interview, select, and train team members.
• Manage department budget and inventory.
• Ensure safety and security of team members and store.

Skills

Management in grocery operations

Customer service

Team leadership

Budget management

Inventory management

Education

High school diploma or equivalent

Job description

Job Summary

Senior Night Crew Team Leaders are honest, engaging, respectful, and display a curiosity for food. Managers are an integral part of our company's unique points of difference. Our Overnight Team Leaders are key players in managing the Overnight Team. In addition to providing unparalleled guest service and developing an exceptional team, you'll be responsible for maintaining department records, processes, standards, and methods. Leaders are accountable for the operating performance of the assigned department(s) at all times. Be a leader by representing the organization professionally. Promote and develop individuals with mutual respect, inclusion, diversity, and dignity. Coach team members regularly with timely feedback, identify opportunities for development, and coach for success.

Job Description

• Experience Required: 3 to 5 years
• Experience Desired: Prior management experience in grocery operations/retail or related field; customer service experience; knowledge of Market District operational procedures; ability to read and interpret profit and loss statements
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds

Job Responsibilities

Your primary duties include, but are not limited to:

1. Interview, select, and train team members
2. Direct the work of team members
3. Appraise team members’ productivity and efficiency for promotions or other status changes
4. Handle team member issues, including complaints
5. Discipline team members
6. Plan and assign work
7. Ensure safety and security of team members and the store
8. Manage the department or location budget
9. Manage inventory for the department or location
10. Monitor or implement compliance measures
11. Oversee and evaluate training to reduce turnover, promote efficiency, and control labor costs

Additional responsibilities include:

• Provide motivational leadership by setting an example and fostering respect
• Identify team strengths and opportunities; think strategically in scheduling and planning
• Develop future leaders and recognize team members poised for advancement
• Foster an environment of inclusion and diversity, giving each team member a voice
• Prioritize safety for team members, guests, and products
• Inspire the team and guests with a passion for food and excellence
• Set and achieve sales and profit goals, manage shrinkage
• Maintain ongoing communication with the team to ensure clarity and readiness
• Coordinate with the merchandising team on promotions and communication
• Propose innovative plans to improve the business