Team Leader - Sports Centre

MyNewTerm; Steptoe, Northern (WA, KY); Hybrid; USD 15,000 - 22,000; Part time

Benefits offered by this job

Free lunch

Pension scheme enrolment

Use of sports facilities

Subsidised club memberships

Job summary

Harrow School Enterprises Limited (HSEL) operates Harrow School Fitness Club. The Team Leader will supervise on-shift operations, including lifeguarding and front desk tasks, during evenings and weekends and in flexibly assigned shifts.

This role suits a candidate with duty manager experience in leisure facilities, with an NPLQ lifeguard certificate and strong customer service skills. Opportunities exist to teach private lessons and develop further within the fitness environment.

Qualifications

• Experience as duty manager in leisure/sports facilities.
• Current NPLQ lifeguard certificate.
• Strong front desk and customer service skills.

Responsibilities

• Oversee on-shift operation of the fitness club.
• Supervise the team on duty and ensure safety and cleanliness.
• Assist with front desk duties and event facilitation.

Skills

Duty manager experience

Lifeguard (NPLQ)

Front desk / customer service

Job description

Permanent, part time 24 hours per week on an agreed shift pattern including evenings and weekends

The environment: Harrow School is situated in Harrow on the Hill, northwest London, and is one of the best-known schools in the world. Around 835 boys study at Harrow and live in the School’s 12 boarding houses. Employees particularly value the School’s beautiful green estate, the positive working environment, and good relationships with their colleagues.

Harrow School Enterprises Limited (HSEL) is responsible for the operation of Harrow School Fitness Club, including state-of-the art performance and fitness suites, a 25-metre pool, and a four-court sports hall. In addition, the club manages external sports facility hire, including the athletics track, cricket nets and Astroturf pitches.

The role: The Team Leader will be responsible for the on-shift operation of the club, under the direction of the Deputy Sports Centre Manager. This role will encompass supervision of the facilities during both School and public use. It is a role that allows for flexibility throughout the Sports Centre; working on the Front Desk, providing lifeguarding services, facilitating internal and external sports events, and supervising the team on duty to provide a safe, clean environment and an excellent customer service.

The skills: This role will suit a candidate with duty manager experience within in the leisure industry. You will have experience as a life guard with a current NPLQ certificate and demonstrable front desk/customer service skills.

It is an especially good role for those who would like the option to develop in other areas of the fitness environment, as there is flexibility to work in our gymnasium. There is also an opportunity for those with a swimming instructor or fitness teaching qualification to pay a nominal fee to use the facilities to conduct their own private lessons. A detailed job description can be found as one of the attachments to this advertisement.

Benefits include free lunch, automatic enrolment in the School’s pension scheme, use of the School’s sports facilities and subsidised membership of the tennis, golf, angling and social clubs.

Equality, diversity and inclusion are values that are important to us at Harrow. We believe in diversity of thought and actively welcome everyone regardless of their background to bring their valuable and relevant skills to our community.