Team Leader: Servant Leader in Fast-Paced Café

Chick-fil-A; St. Louis (MO); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed on Sundays

Learn from Operators and Leaders

Growth and development opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader in St. Louis to support restaurant operations and coach team members. The role emphasizes service excellence, accountability, and daily operational execution in a high-volume setting.

You will lead by example, handle opening/closing duties, and ensure guests receive friendly, efficient service. Reliable transportation and strong communication are essential for success in this role.

Qualifications

• Must have a positive attitude and a welcoming demeanor.
• Strong eye contact and clear communication with guests.
• Ability to stay upbeat and enthusiastic in a fast-paced setting.
• Commitment to superior customer service and guest satisfaction.

Responsibilities

• Support senior leadership in executing daily operations.
• Coach and develop team members for performance and service quality.
• Lead shifts, open/close, and serve as key holder as assigned.
• Count drawers and finalize day procedures.
• Assist in training of new hires and set a positive tone on shift.

Skills

Smile

Eye contact

Enthusiastic speaking

Guest connection

Reliable transportation

Fast-paced environment

Customer service

Team member development

Behavioral management

Teamwork & shared ownership

Prior lead/manager experience (nice to

Job description

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Competitive pay
• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

4125 Lemay Ferry Rd, St. Louis, MO, 63129

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.