Team Leader (in training)

Chick-fil-A; Wilmington (NC); Presencial; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fun team environment

Flexible scheduling

Closed on Sundays

Education scholarships

Competitive pay

Descripción de la vacante

Chick-fil-A Wilmington is seeking a Team Leader who embodies our core values, serves guests, and mentors crew members in a fast-paced, high-volume restaurant. The role focuses on executing daily operations, supervising shifts, and modeling exceptional hospitality.

You will work with senior leaders, open or close shifts, and help develop teammates, while maintaining outstanding customer service and a welcoming team culture. This is a dynamic role with opportunities for growth and leadership.

Formación

• Demonstrate core Chick-fil-A values and servant leadership.
• Strong sense of urgency and customer focus.
• Reliable transportation and willingness to work nights.

Responsabilidades

• Supervise assigned stations for an entire shift.
• Lead shifts and act as a role model for the team.
• Assist in training of new hires and set the tone for the shift.
• Open or close the restaurant and manage guest needs with professionalism.
• Plan ahead for shifts and staff setups.

Conocimientos

People skills

Communication

Teamwork

Leadership

Descripción del empleo

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-timeor Part-time

Our Benefits Include:

• A fun team focused work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders that serve 2000+ guests a day.
• Intentional growth and development to help you reach your professional goals
• Scholarships for continuous education, $1000, $2500. or $25,000.
• Pay and compensation well above the industry average.
• Team Leaders are responsible for supervising assigned stations for an entire shift.
• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response and solutions to our Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Excellent communication skills, both written and spoken
• Planning ahead for your shifts and employee setups

Qualifications and Requirements:

• Demonstrate our core values and serve with a winning heart everyday.
• Exhibit a sense of urgency.
• Reliable transportation
• Must be available to work nights
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience in restaurant leadership is preferred with examples of your leadership capacity

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.