Team Leader - Restaurant Operations & Training

soar-restaurants-sonic; Nacogdoches (TX); On-site; USD 16,531 - 24,796; Full time

Job summary

soar-restaurants-sonic is seeking a Team/Crew Leader to oversee daily restaurant operations, supervise station duties, and uphold service standards. You will guide new employees, ensure policy compliance, and maintain cleanliness across all areas.

The role requires strong communication, leadership, and multitasking abilities, with a focus on consistent customer service and team coordination in a fast-paced environment.

Qualifications

• Knowledge/Skills required for restaurant or retail environments.
• Basic math and reading proficiency.
• Strong verbal and written communication abilities.
• Ability to follow directions and procedures precisely.
• Multi-tasking, decision-making and leadership abilities.
• Time-management and conflict-resolution skills.

Responsibilities

• Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru as applicable).
• Assist with new employee orientation and training.
• Comply with all company policies, procedures, and standards.
• Perform, lead, and supervise regular cleaning and sanitation duties (trash, mopping, wiping surfaces, sanitation, equipment cleaning).
• Maintain regular attendance.

Skills

General restaurant knowledge

Basic math and reading skills

Effective verbal and written comms

Ability to follow directions

Multi-tasking

Decision-making

Leadership

Time-management

Conflict-resolution

Job description

soar-restaurants-sonic is seeking a Team/Crew Leader to oversee daily restaurant operations, supervise station duties, and uphold service standards. You will guide new employees, ensure policy compliance, and maintain cleanliness across all areas.

The role requires strong communication, leadership, and multitasking abilities, with a focus on consistent customer service and team coordination in a fast-paced environment.