Team Leader, Pt. Registration

Sjchs; Savannah (GA); In loco; USD 45.000 - 62.000; Tempo pieno

Descrizione del lavoro

St. Joseph’s/Candler Health System in Savannah, GA seeks a Registration Team Leader to supervise daily patient registration operations, prepare staff schedules, and ensure accurate, timely admissions processing.

The role emphasizes training, quality monitoring, resolving issues quickly, and maintaining staffing levels and open communication to support smooth patient flow and high service standards.

Competenze

• 1-2 Years Supervisory experience required
• 1-2 Years Medical Insurance knowledge required
• College Diploma of Management preferred

Mansioni

• Does daily rounding in registration areas. Resolves technical and personnel issues within established time frames. Monitors quality, time of service collections and patient wait times.
• Resolves technical and personal issues timely. Promotes cooperation and team work. Monitors co-workers activity to ensure production standards are met daily.
• Provide instruction/ teaching when needed.
• Prepares and maintains the department schedules. Assures that Active Staffer and payroll system match at the end of each month. Communicates schedule changes as appropriate.
• Reviews and approves/denies all co-worker PTO requests. Maintains adequate staffing levels in all areas. Maintains open communication with co-workers regarding call-ins.
• Reviews quality and quantity activity using available reporting tools. Initiates appropriate co-worker counseling and re-training when necessary. Provides ongoing technical training.

Conoscenze

Supervisory experience

Medical insurance knowledge

Formazione

College Diploma of Management

Descrizione del lavoro

The Registration Team Leader supervises the daily activities of the Patient Registration staff at St. Joseph's and Candler Hospitals, Prepares staffing schedules, maintains adequate staffing levels, and assists with training/quality monitoring.

Education

College Diploma of Management - Preferred

Experience

1-2 Years Supervisory - Required

1-2 Years Medical Insurance Knowledge - Required

License & Certification

None - Required

Core Job Functions

• Does daily rounding in registration areas. Resolves technical and personnel issues within established time frames. Monitors quality, time of service collections and patient wait times.
• Resolves technical and personal issues timely. Promotes cooperation and team work. Monitors co-workers activity to ensure production standards are met daily.
• Provide instruction/ teaching when needed.
• Prepares and maintains the department schedules. Assures that Active Staffer and payroll system match at the end of each month. Communicates schedule changes as appropriate.
• Reviews and approves/denies all co-worker PTO requests. Maintains adequate staffing levels in all areas. Maintains open communication with co-workers regarding call-ins.
• Reviews quality and quantity activity using available reporting tools. Initiates appropriate co-worker counseling and re-training when necessary. Provides ongoing technical training.

Learn more about the many benefits available to SJ/C co-workers. From wellness programs and insurance options to child care and housing opporunities, SJ/C invests in the health and well-being of our co-workers in many ways.