Team Leader Patient Access (Evening Shift)

MedStar Health; Rossville (MD); On-site; USD 28,000 - 50,000; Full time

Job summary

MedStar Health in Rossville, MD is seeking a Patient Access Supervisor to lead admitting and registration teams and ensure efficient patient flow.

You will train staff, monitor registration practices, and handle equipment repairs while performing all Patient Access Associate duties as needed.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology required.

Responsibilities

• Assist in supervising admitting and registration staff and provide leadership for related activities.
• Assist in training orienting and assigning department staff and in evaluating performance.
• Monitor registration practices in the area and help correct unsatisfactory practices.
• Report faulty equipment and follow up on repairs.
• Perform all functions of a Patient Access Associate as required.
• Stock and control department supplies.
• Participate in multi-disciplinary quality and service improvement teams.

Skills

Communication skills

Office software

Team collaboration

Interpersonal skills

Education

High school diploma or GED

Medical terminology knowledge

Tools

Microsoft Office

Job description

About the Job

General Summary of PositionAssists in supervising admitting and/or registration staff and provides leadership for related activities in assigned area. Performs all functions of patient registrar.

Primary Duties and Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Assists in training orienting and assigning department staff. Assists in evaluating performance. Makes recommendations for personnel actions. Maintains ongoing communication with staff to review programs provide feedback discuss new developments and exchange information.
• Monitors registration practices in assigned area and helps to ensure that unsatisfactory practices are corrected.
• Ensures that faulty equipment (computers and related devices) are reported for repair quickly; follows up on outstanding repair orders.
• Performs all functions of Patient Access Associate as required.
• Stocks and controls department supplies.
• Participates in multi-disciplinary quality and service improvement teams.

Education

• High School Diploma or GED required
• Knowledge of medical terminology. required

Experience

• Related healthcare experience including patient registration required

Knowledge Skills and Abilities

• Working knowledge of various computer software applications.
• Ability to operate standard office equipment.
• Ability to perform well with frequent interruptions and to communicate calmly when dealing with emotional patients and visitors.
• Verbal and written communication skills.

This position has a hiring range of

USD $20.57 - USD $36.27 /Hr.