Team Leader Patient Access (Day Shift)

MedStar Health; Rosedale (MD); On-site; USD 28,000 - 50,000; Full time

Job summary

MedStar Health in Maryland seeks a patient access professional to supervise admitting and registration staff and to provide leadership for related activities. You will perform all functions of a patient registrar and help ensure accurate, timely patient access services.

The role involves training, evaluating staff, monitoring practices, handling equipment repairs, stocking supplies, and contributing to quality improvement teams in a fast-paced healthcare setting.

Qualifications

• High School Diploma or GED required.
• Knowledge of medical terminology required.
• Related healthcare experience including patient registration.

Responsibilities

• Assist in supervising admitting and/or registration staff and provide leadership for related activities.
• Contribute to department goals and ensure compliance with policies and quality standards.
• Assist in training, orientation, and performance evaluations of staff.
• Monitor registration practices and address unsatisfactory performance.
• Report faulty equipment and follow up on repairs.
• Perform all functions of Patient Access Associate as required.
• Stock and control department supplies.
• Participate in quality and service improvement teams.

Skills

Computer software

Office equipment

Communication skills

Patient interaction

Education

High School Diploma or GED

Knowledge of medical terminology

Job description

General Summary of Position

Assists in supervising admitting and/or registration staff and provides leadership for related activities in assigned area. Performs all functions of patient registrar.

About The Job

General Summary of Position

Assists in supervising admitting and/or registration staff and provides leadership for related activities in assigned area. Performs all functions of patient registrar.

Primary Duties And Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Assists in training orienting and assigning department staff. Assists in evaluating performance. Makes recommendations for personnel actions. Maintains ongoing communication with staff to review programs provide feedback discuss new developments and exchange information.
• Monitors registration practices in assigned area and helps to ensure that unsatisfactory practices are corrected.
• Ensures that faulty equipment (computers and related devices) are reported for repair quickly; follows up on outstanding repair orders.
• Performs all functions of Patient Access Associate as required.
• Stocks and controls department supplies.
• Participates in multi-disciplinary quality and service improvement teams.

Minimal Qualifications

Education

• High School Diploma or GED required
• Knowledge of medical terminology. required

Experience

• Related healthcare experience including patient registration required

Knowledge Skills And Abilities

• Working knowledge of various computer software applications.
• Ability to operate standard office equipment.
• Ability to perform well with frequent interruptions and to communicate calmly when dealing with emotional patients and visitors.
• Verbal and written communication skills.

This position has a hiring range of

USD $20.57 - USD $36.27 /Hr.