Team Leader — Operational Excellence & Growth

Chick-fil-A; Richardson (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Career advancement

Scholarship opportunities

Employee Assistance Program

Medical, dental and vision insurance

Life insurance

401(k) matching

Free meals

Closed on Sundays

Job summary

Chick-fil-A in Richardson, TX is seeking capable Team Leaders to supervise Team Members and drive operational excellence at an Inc.-operated location. You’ll coach and develop staff while upholding brand standards, with flexible hours and competitive pay in a positive work culture.

You will coordinate staffing with Interim Managers, model outstanding service, follow sanitation and safety procedures, and maintain punctuality and teamwork to achieve monthly and quarterly goals.

Qualifications

• Experience as a leader in the customer service and/or production environment.
• Proven ability to lead in quick paced environments as part of a team.
• Excellent coach, communicator, and team builder.
• Ability to handle multiple tasks at once.

Responsibilities

• Exhibit knowledge of operational policies and procedures.
• Demonstrate knowledge of the brand, products, and promotions.
• Coordinate staffing with Interim Managers to ensure appropriate daily and restaurant staffing levels.
• Lead and develop Team Members to achieve strategic monthly and quarterly objectives.
• Maintain positive working relationships and provide direction and feedback to employees.
• Follow sanitation and safety procedures.
• Maintain consistent attendance and punctuality.

Skills

Team Leadership

Communication

Coaching

Customer Service

Job description

Chick-fil-A in Richardson, TX is seeking capable Team Leaders to supervise Team Members and drive operational excellence at an Inc.-operated location. You’ll coach and develop staff while upholding brand standards, with flexible hours and competitive pay in a positive work culture.

You will coordinate staffing with Interim Managers, model outstanding service, follow sanitation and safety procedures, and maintain punctuality and teamwork to achieve monthly and quarterly goals.