Team Leader: Legendary Service & Coaching

Tractor Supply Company; Town of Herkimer (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Life and disability insurance

Tuition reimbursement

Parental leave

Adoption and surrogacy assistance

Job summary

Tractor Supply Company seeks a Team Leader to support Store leadership, coach Team Members, and own key sales- floor areas like Power Panels, Clipstrips, Endcaps, and clothing recovery. You will drive Legendary Service, oversee shifts, and ensure BOPIS/OMNI readiness while maintaining safety and accuracy in daily tasks.

The role requires retail experience, flexibility in hours, and a commitment to outstanding customer engagement.

Qualifications

• Leadership and coaching of Team Members
• Must be at least 18 years old with a valid driver's license
• Ability to work varied shifts including weekends and overtime
• Read, write, and count accurately

Responsibilities

• Maintain regular and predictable attendance
• Lead assigned Team Members during shifts and delegate tasks
• Deliver Legendary Service and model selling behaviors
• Own Power Panel, Clipstrip, and Endcap execution and recovery
• Support BOPIS/OMNI execution and customer handoffs
• Operate cash register/computer and load customer purchases
• Complete documentation accurately and timely

Skills

Leadership

Coaching

Customer engagement

Team supervision

Power Panel ownership

Clipstrip execution

Endcap execution

Education

High school diploma or equivalent

Tools

Forklift

Cash register / POS system

Job description

Tractor Supply Company seeks a Team Leader to support Store leadership, coach Team Members, and own key sales- floor areas like Power Panels, Clipstrips, Endcaps, and clothing recovery. You will drive Legendary Service, oversee shifts, and ensure BOPIS/OMNI readiness while maintaining safety and accuracy in daily tasks.

The role requires retail experience, flexibility in hours, and a commitment to outstanding customer engagement.