Team Leader - Kitchen

Chick-fil-A; Lexington (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

Learning from experienced leaders

Fun work environment

Job summary

Chick-fil-A in Lexington, Kentucky is seeking a Team Leader who embodies our core values and has a passion for serving others. The Team Leader will support senior leadership in daily operations, coach team members, and ensure operational excellence.

Ideal candidates possess strong people skills, a commitment to superior customer service, and the ability to thrive in a fast-paced environment. Full-time and part-time positions are available, offering competitive pay and benefits including flexible scheduling.

Qualifications

• Smile and create eye contact with Guests.
• Speak enthusiastically and make emotional connections with Guests.
• Ability to manage Team Member behavioral and performance issues.

Responsibilities

• Participate operationally in day-to-day activities.
• Offer immediate and respectful response to Guests' needs.
• Set the tone for a shift and assist in meeting store goals.

Skills

Strong people skills

Ability to work in a fast-paced environment

Excellent communication skills

Job description

A Team Leader is one who consistently demonstrates our core values, embraces the Chick‑fil‑A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type

• Full‑time and Part‑time

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities

• Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Set the tone for a shift, assists in meeting store goals, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Track and manage food production and waste
• Uphold and enforce all standards
• Excellent communication skills, both written and spoken

Qualifications and Requirements

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.