Team Leader

Workstream; Tomball (TX); On-site; USD 2,066,400 - 2,755,200; Full time

Benefits offered by this job

A fun work environment where you can +

Flexible scheduling (and closed on non

Learning first-hand from an Operator

Intentional growth and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader to support daily operations and coach team members in a fast-paced restaurant environment. The role emphasizes service excellence, accountability, and embodying Chick-fil-A values.

The position offers opportunities for growth, a collaborative team, and a customer-first culture. Prior leadership experience is preferred, with flexibility for full-time or part-time shifts.

Qualifications

• Smile and create a welcoming guest experience.
• Maintain eye contact and speak enthusiastically.
• Make emotional connections with guests.
• Able to work in a fast-paced environment and be a role model for the team.
• Excellent communication skills, both written and spoken.
• Reliable transportation and commitment to service.

Responsibilities

• Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Skills

Smile

Eye contact

Speak Enthusiastically

Strong people skills

Customer service

Team leadership

Fast-paced adaptability

Job description

A Team Leader is one who consistently demonstrates our core values, embraces the Chick‑fil‑A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type

• Full-time and Part-time

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities

• Participating operationally in day‑to‑day activities in high‑volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.