Team Leader

Chick-fil-A; North Olmsted (OH); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Fun work environment

Flexible scheduling

Scholarship opportunities

Growth and development

Competitive pay

Zusammenfassung

Chick-fil-A in North Olmsted, Ohio seeks a Team Leader to support senior leadership in daily operations and coach team members. The role emphasizes serving guests with a servant's heart, leading by example, and maintaining Chick-fil-A's culture and core values.

The Team Leader will oversee shift operations, ensure excellent communication, and foster a positive work environment. This position offers growth opportunities within a fast-paced, customer-focused restaurant.

Qualifikationen

• Smile and friendly disposition essential for guest interactions.
• Excellent eye contact with guests and team.
• Clear, confident spoken and written communication.
• Strong ability to serve and connect with guests.
• Reliable transportation to shifts.
• Ability to work in a fast-paced environment.
• Strong people skills and desire to serve Team Members.
• Ability to manage Team Member behavioral and performance issues.
• Experience as shift lead or supervisor preferred.

Aufgaben

• Participate in day-to-day high-volume, fast-paced operations.
• Respond promptly and respectfully to guest needs.
• Assist in training new hires and lead by example.
• Maintain a friendly, encouraging team environment.
• Open/close, lead shifts, and serve as a key holder.
• Count drawers and finalize the daily cash.

Kenntnisse

Smile

Eye Contact

Communication

People skills

Teamwork

Customer service

Reliability

Leadership potential

Jobbeschreibung

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.