Team Leader II: Lead Service & Growth

Express Wash Concepts; Mentor (OH); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) with company match up to 4%

Unlimited Wash Club Membership

Uniforms

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts is seeking a Team Leader II for Clean Express Auto Wash in Mentor, OH. Lead site operations, deliver excellent customer service, educate on Unlimited Wash Club, and mentor the team to exceed service standards.

Ideal candidates have prior sales or customer service experience, a high school diploma or equivalent, and flexibility to work weekends. Join a fast-growing company offering training, uniforms, and growth opportunities.

Qualifications

• High school diploma or equivalent or current enrollment.
• Previous sales or customer service experience preferred.
• Ability to work flexible hours, including weekends.

Responsibilities

• Lead site operations and frontline customer service as Team Leader.
• Drive sales growth and maintain quality service standards.
• Greet customers and educate about Unlimited Wash Club benefits.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and supervise team performance.

Skills

Customer service

Sales

Education

High school diploma or equivalent

Job description

Express Wash Concepts is seeking a Team Leader II for Clean Express Auto Wash in Mentor, OH. Lead site operations, deliver excellent customer service, educate on Unlimited Wash Club, and mentor the team to exceed service standards.

Ideal candidates have prior sales or customer service experience, a high school diploma or equivalent, and flexibility to work weekends. Join a fast-growing company offering training, uniforms, and growth opportunities.