Team Leader: Growth & Service Champion

Express Wash Concepts LLC; Garfield Heights (OH); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

401k plan with company match

Unlimited Wash Club Membership

Paid vacation

Educational reimbursement

Supplied uniforms

Job summary

Express Wash Concepts LLC is hiring a Team Leader at our Garfield Heights location. You’ll supervise daily site operations, lead a small team, and ensure exceptional customer experiences while driving sales and maintaining top-quality service.

You’ll greet customers, explain our Unlimited Wash Club benefits, and monitor quality checks to keep standards high. The role requires a high school diploma or equivalent, a flexible schedule including weekends, and a professional appearance.

Qualifications

• Leadership experience preferred with ability to coach and motivate a team.
• Strong customer service and sales orientation emphasized.
• Excellent communication and problem-solving skills required.

Responsibilities

• Lead site operations and staff to deliver fast, friendly customer service.
• Drive sales growth and maintain high quality standards.
• Greet customers, educate on offerings, and ensure satisfaction before and after wash.
• Manage team performance and address escalations as needed.

Skills

Team leadership

Sales

Customer service

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Express Wash Concepts LLC is hiring a Team Leader at our Garfield Heights location. You’ll supervise daily site operations, lead a small team, and ensure exceptional customer experiences while driving sales and maintaining top-quality service.

You’ll greet customers, explain our Unlimited Wash Club benefits, and monitor quality checks to keep standards high. The role requires a high school diploma or equivalent, a flexible schedule including weekends, and a professional appearance.