Team Leader: Growth & Service Excellence

Express Wash Concepts LLC; Sylvania (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Continuous training

401k with company match up to 4%

Unlimited Wash Club Membership

Uniforms supplied

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts LLC in Sylvania, OH is seeking a Team Leader for Clean Express Auto Wash to support site operations and lead a fast-paced team. The role focuses on delivering outstanding customer service and contributing to sales growth while upholding quality standards.

You will greet customers, educate them about the Unlimited Wash Club, engage with guests post-wash for satisfaction, and ensure accuracy in quality checks and safety procedures.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Willingness to work flexible hours, including weekends.

Responsibilities

• Lead the site team to deliver fast, friendly customer service and meet sales goals.
• Greet customers, educate them about the Unlimited Wash Club, and drive sales.
• Maintain quality control checks and address customer escalations calmly.
• Operate basic retail equipment and oversee wash processes.
• Foster a positive team environment and ensure safety guidelines are followed.
• Drive team performance to exceed service standards and assist with duties as needed.

Skills

Team leadership

Customer service

Sales

Education

High school diploma or equivalent, or current enrollment

Job description

Express Wash Concepts LLC in Sylvania, OH is seeking a Team Leader for Clean Express Auto Wash to support site operations and lead a fast-paced team. The role focuses on delivering outstanding customer service and contributing to sales growth while upholding quality standards.

You will greet customers, educate them about the Unlimited Wash Club, engage with guests post-wash for satisfaction, and ensure accuracy in quality checks and safety procedures.