Team Leader — Guest Experience & Operations

Applebee's Neighborhood Grill + Bar; Punta Gorda (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A popular restaurant chain in Punta Gorda is seeking an Assistant Manager to oversee daily operations, ensure exceptional customer service, and foster a positive team environment. The ideal candidate will have 2-3 years of restaurant management experience and be responsible for staff training, maintaining inventory levels, and managing guest relationships. This role calls for strong leadership and communication skills, along with the ability to provide solutions under pressure. Join our dynamic team to develop your skills and career in the hospitality industry.

Qualifications

• Experience in restaurant management is required.
• Certifications in food and alcohol safety are a plus.

Responsibilities

• Manage day-to-day operations at the restaurant.
• Handle guest complaints and ensure customer satisfaction.
• Train and develop staff effectively.

Skills

Leadership

Customer Service

Problem Solving

Team Collaboration

Education

2–3 years restaurant management experience

Serve Safe Food certification

Serve Safe Alcohol certification

Job description

A popular restaurant chain in Punta Gorda is seeking an Assistant Manager to oversee daily operations, ensure exceptional customer service, and foster a positive team environment. The ideal candidate will have 2-3 years of restaurant management experience and be responsible for staff training, maintaining inventory levels, and managing guest relationships. This role calls for strong leadership and communication skills, along with the ability to provide solutions under pressure. Join our dynamic team to develop your skills and career in the hospitality industry.