Team Leader — Guest Experience & Operations

Whataburger; Garland (TX); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Referral bonus

Flexible schedule

Career growth

Tuition reimbursement

Discounted meals

Service awards

Scholarship program

Foundation assistance

Chaplain service

Paid vacations

Job summary

Whataburger of Mesquite, Inc. is seeking a Team Leader to ensure every customer experience meets or exceeds expectations and to supervise team members in delivering fast, friendly service. The role emphasizes leadership, coaching, and adherence to Whataburger standards.

The Team Leader will participate in a skills development program and achieve certifications in specific stations, with strong potential for career growth within the Whataburger Family.

Qualifications

• Experience leading teams in fast‑food or retail settings.
• Ability to communicate effectively and train team members.
• Familiar with cash handling and inventory control.

Responsibilities

• Lead and supervise Team Members to maintain high service standards.
• Ensure customer satisfaction and timely service for all guests.
• Communicate with management and Attend training sessions as required.
• Assist with scheduling, shift coverage, and performance feedback.

Skills

Team leadership

Customer service

Training

Cash handling

Inventory control

Communication

Job description

Whataburger of Mesquite, Inc. is seeking a Team Leader to ensure every customer experience meets or exceeds expectations and to supervise team members in delivering fast, friendly service. The role emphasizes leadership, coaching, and adherence to Whataburger standards.

The Team Leader will participate in a skills development program and achieve certifications in specific stations, with strong potential for career growth within the Whataburger Family.