Team Leader: Growth & Customer Excellence

Whataburger; United States; On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Competitive WEEKLY Pay

Referral Bonus Program

Schedule Flexibility

Development and Career Growth Opportun

Tuition Reimbursement Program

Discounted Meals

Service Awards

Scholarship Program

Whataburger Family Foundation (Hardhip

Chaplain Service

Paid Vacations

Job summary

Whataburger is seeking a Team Leader in Mesquite to supervise Team Members, lead daily operations, and ensure every customer experience meets high standards. You will participate in a skills development program, assist with training, and help drive brand quality and service efficiency across the shift.

The role emphasizes leadership, attendance at training, reliable communication with management, and a commitment to the Whataburger Family values and customer satisfaction.

Qualifications

• Supervise entrusted team members and ensure tasks meet standards.
• Lead customer service with aim of customer satisfaction.
• Participate in skills development and achieve station certifications.
• Assist management and communicate with the team to maintain operations.

Responsibilities

• Protects and promotes the Whataburger Brand at all times.
• Notifies management when unable to report to work as scheduled.
• Attends meetings and training sessions as required by management.
• Communicates problems to Manager on duty as soon as possible.
• Mentors and trains Team Members to improve performance.
• Ensures products meet quality standards and service times.
• Maintains clean and safe restaurant environment.
• Manages cash handling and deposits.
• Prepares shift reports and inventories accurately.

Skills

Leadership

Communication

Team supervision

Customer service

Job description

Whataburger is seeking a Team Leader in Mesquite to supervise Team Members, lead daily operations, and ensure every customer experience meets high standards. You will participate in a skills development program, assist with training, and help drive brand quality and service efficiency across the shift.

The role emphasizes leadership, attendance at training, reliable communication with management, and a commitment to the Whataburger Family values and customer satisfaction.