Team Leader: Customer Experience & Growth

Whataburger; Garland (TX); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Competitive weekly pay

Referral Bonus Program

Schedule Flexibility

Tuition Reimbursement Program

Discounted Meals

Service Awards

Scholarship Program

Whataburger Family Foundation

Job summary

Whataburger of Mesquite, Inc. is seeking a Team Leader to guide and motivate team members, ensure every guest is served with a friendly, accurate order, and uphold Whataburger standards across operations from drive-thru to dining room.

You will participate in skills development, certify in key stations, supervise daily tasks, manage cash and inventory with accuracy, and model professional conduct while fostering a positive team environment.

Qualifications

• Experience leading teams in a fast-paced environment.
• Strong customer service orientation and communication skills.
• Ability to train and coach team members to meet standards.

Responsibilities

• Lead and supervise team members to ensure tasks are performed to standard.
• Communicate issues to management promptly.
• Demonstrate Whataburger values in daily interactions and leadership.
• Ensure drive-thru and dining room operations meet service time standards.
• Assist with cash handling, inventory, and shift reports.
• Maintain safety and cleanliness of restaurant environment.

Skills

Team leadership

Customer service

Communication

Training/coaching

Shift management

Job description

Whataburger of Mesquite, Inc. is seeking a Team Leader to guide and motivate team members, ensure every guest is served with a friendly, accurate order, and uphold Whataburger standards across operations from drive-thru to dining room.

You will participate in skills development, certify in key stations, supervise daily tasks, manage cash and inventory with accuracy, and model professional conduct while fostering a positive team environment.