Team Leader — Growth, Training & Benefits

Express Wash Concepts; Dayton (OH); Hybride; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

401(k) with company match

Unlimited Wash Club Membership

Uniforms provided

Paid vacation

Educational reimbursement

Résumé du poste

Express Wash Concepts, a fast-growing express tunnel car wash operator, is hiring a Team Leader at our Dayton, Ohio location. Earn $17.50 per hour with opportunities to lead the site’s team, drive customer service, sales growth, and quality standards.

We offer training, 401(k) with match up to 4%, paid vacation, educational reimbursement, and supplied uniforms. Join a supportive environment with clear growth paths from Team Leader to leadership roles and beyond.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.
• Demonstrate flexibility in working hours, including weekends.

Responsabilités

• Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.
• Greet customers with long-lasting first impressions.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage with customers pre/post wash for 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Lead the team in achieving and sustaining high-quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.
• Perform other related duties as required and assigned.

Connaissances

Leadership

Customer service

Communication

Sales focus

Formation

High school diploma or equivalent

Description du poste

Express Wash Concepts, a fast-growing express tunnel car wash operator, is hiring a Team Leader at our Dayton, Ohio location. Earn $17.50 per hour with opportunities to lead the site’s team, drive customer service, sales growth, and quality standards.

We offer training, 401(k) with match up to 4%, paid vacation, educational reimbursement, and supplied uniforms. Join a supportive environment with clear growth paths from Team Leader to leadership roles and beyond.