Team Leader: Customer Service, Sales & Quality

Express Wash Concepts; Westerville (OH); Sur place; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

401k with company match

Unlimited Wash Club

Uniforms

Paid vacation

Educational reimbursement

Résumé du poste

Express Wash Concepts is hiring a Team Leader in Westerville, OH, offering $17.50 per hour and a pathway to leadership roles. You will support site operations, deliver excellent customer service, boost sales, and uphold quality standards while leading a local team.

You’ll join a fast-growing company with strong training, a 401(k) match up to 4%, a paid vacation policy, an unlimited Wash Club, uniforms, and educational reimbursement. Weekend flexibility is needed.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.
• Demonstrate flexibility in working hours, including weekends.

Responsabilités

• Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.
• Greet customers with long-lasting first impressions.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage with customers pre/post wash for 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Lead the team in achieving and sustaining high-quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.
• Perform other related duties as required and assigned.

Connaissances

Customer service

Sales experience

Leadership potential

Flexible hours

Professional appearance

Formation

High school diploma or equivalent

Description du poste

Express Wash Concepts is hiring a Team Leader in Westerville, OH, offering $17.50 per hour and a pathway to leadership roles. You will support site operations, deliver excellent customer service, boost sales, and uphold quality standards while leading a local team.

You’ll join a fast-growing company with strong training, a 401(k) match up to 4%, a paid vacation policy, an unlimited Wash Club, uniforms, and educational reimbursement. Weekend flexibility is needed.