Team Leader - Growth Path, 401k Match, Paid Vacation

Express Wash Concepts; Columbus (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Continuous training

401k with match up to 4%

Unlimited Wash Club membership

Uniforms provided

Paid vacation

Job summary

Moo Moo Express Car Wash is seeking a Team Leader in Columbus, OH to supervise daily operations and staff at our Express Wash Concept location. Earn $17.50 per hour with opportunities for growth and leadership development in a fast-paced, customer-centric environment.

As a Team Leader, you will guide the team, ensure high-quality service, and promote our Unlimited Wash Club while engaging customers and maintaining safety standards.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.

Responsibilities

• Support the site's facility and operations responsibilities.
• Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.
• Greet customers with long-lasting first impressions.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage with customers pre/post wash for 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Lead the team in achieving and sustaining high-quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.
• Perform other related duties as required and assigned.

Skills

Customer service

Leadership

Sales

Communication

Professional appearance

Safety compliance

Education

High school diploma or equivalent

Job description

Moo Moo Express Car Wash is seeking a Team Leader in Columbus, OH to supervise daily operations and staff at our Express Wash Concept location. Earn $17.50 per hour with opportunities for growth and leadership development in a fast-paced, customer-centric environment.

As a Team Leader, you will guide the team, ensure high-quality service, and promote our Unlimited Wash Club while engaging customers and maintaining safety standards.