Car Wash Team Member — Growth Path & Perks

Express Wash Concepts LLC; Columbus (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Pay increases tied to training and sk

Recognition programs

Ongoing training and professional dev

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Paid vacation (per Employee Manual)

401(k) with company match up to 4%

Educational reimbursement

Job summary

Express Wash Concepts is seeking a Team Member at Moo Moo Express Car Wash in Columbus, OH to deliver exceptional customer service and promote Unlimited Wash Club memberships. You will greet customers, upsell packages, and help guests choose the right wash options while maintaining a friendly, efficient operation.

This role offers paid training, opportunities for advancement from team member to leadership, uniforms provided, and benefits such as vacation time.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site for the entire shift in a fast-paced environment.
• Work outdoors in all weather conditions.
• Lift up to 25 lbs. consistently and up to 50 lbs. occasionally.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.

Responsibilities

• Educating our customers on the benefits of our Unlimited Wash Club.
• Greet and exceed customer expectations through long-lasting first impressions.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Comply with all safety protocols and standard operating procedures.
• Properly address all customer escalations in a calm and collected manner.
• Understand and operate basic functional retail equipment (computer, POS, etc.).
• Pitch our membership when interacting with new customers.
• Learn the wash process and equipment to expand the knowledgebase.
• Perform other related duties as required and assigned.

Skills

Customer service

Sales

Upselling

Education

High school diploma or equivalent

Job description

Express Wash Concepts is seeking a Team Member at Moo Moo Express Car Wash in Columbus, OH to deliver exceptional customer service and promote Unlimited Wash Club memberships. You will greet customers, upsell packages, and help guests choose the right wash options while maintaining a friendly, efficient operation.

This role offers paid training, opportunities for advancement from team member to leadership, uniforms provided, and benefits such as vacation time.