Team Leader: Lead Service & Customer Growth

Express Wash Concepts LLC; Madison Township (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Continuous training

401k with company match up to 4%

Unlimited Wash Club Membership

Uniforms provided

Paid vacation

Educational reimbursement

Job summary

Moo Moo Express Car Wash in Groveport, OH is seeking a Team Leader to support daily operations, lead a high-performing team, and deliver outstanding customer service.

As part of Express Wash Concepts LLC, you’ll drive sales growth, maintain quality standards, greet customers, educate them about the Unlimited Wash Club, and help the team meet service goals while working a flexible schedule including weekends.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Professional appearance and adherence to safety guidelines.

Responsibilities

• Lead the team to deliver outstanding customer service and achieve sales growth.
• Greet customers with strong first impressions and educate them about Unlimited Wash Club.
• Maintain quality assurance through Quality Control checks.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.

Skills

Team leadership

Customer service

Sales growth

Quality control

Education

High school diploma or equivalent

Job description

Moo Moo Express Car Wash in Groveport, OH is seeking a Team Leader to support daily operations, lead a high-performing team, and deliver outstanding customer service.

As part of Express Wash Concepts LLC, you’ll drive sales growth, maintain quality standards, greet customers, educate them about the Unlimited Wash Club, and help the team meet service goals while working a flexible schedule including weekends.