Team Leader: Growth, Flexibility & Rewards

Whataburger of Mesquite, Inc.; Royse City (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Referral bonus

Schedule flexibility

Career growth

Tuition reimbursement

Discounted meals

Service awards

Scholarship program

Hardship grants

Chaplain service

Paid vacations

Job summary

Whataburger Of Mesquite, Inc. is seeking a Team Leader to ensure each customer's experience meets or exceeds expectations.

You will supervise Team Members, lead them to perform tasks per standards, and support a high level of customer service. The role includes participating in a skills development program and achieving certification in stations related to the position, with opportunities for development and advancement within Whataburger.

Responsibilities

• Protects and promotes the Whataburger Brand at all times.
• Notifies a member of the management team with sufficient lead time when unable to report to work as scheduled.
• Attends all meetings and training sessions as required by management.
• Communicates problems outside a Team Leader’s span of control to the Manager on duty as soon as possible.
• Strives to continually enhance personal leadership style and improve personal performance.
• Demonstrates Whataburger’s Family Value Proposition, “Pride, Care, and Love.”
• Continues to learn and improve job skills as directed through performance appraisals.
• Enforces company standards consistently demonstrating fairness in all situations through the Team Member Guidelines.
• Maintains professional relationships with other Whataburger Family Members.
• Uses on-the-spot training to improve performance by providing positive feedback and encouraging Family Members to ask questions.
• Informs the Manager of critical training opportunities with individual Team Members.
• Evaluates the performance of Team Members, and identifies training opportunities prior to issuing assignments for upcoming shifts.
• Assists, supervises, and conducts Team Members training as always directed and reinforces company policy.
• Corrects the cause for employee performance opportunities by examining/identifying the facts before prescribing a course of action.
• Provides positive critical performance feedback in a sportive manner.
• Stands out as a role model for others through daily interactions and leadership example, acts as a resource for other Team Members.

Job description

Whataburger Of Mesquite, Inc. is seeking a Team Leader to ensure each customer's experience meets or exceeds expectations.

You will supervise Team Members, lead them to perform tasks per standards, and support a high level of customer service. The role includes participating in a skills development program and achieving certification in stations related to the position, with opportunities for development and advancement within Whataburger.