Team Leader, GetGo

Giant Eagle, Inc.; Solon (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a GetGo Team Leader to oversee and inspire a dynamic team. This role involves hiring, training, and developing Team Members while ensuring exceptional customer service and operational efficiency. You'll be responsible for managing budgets, inventory, and executing merchandising strategies to drive sales. Join a nurturing environment that values diverse talent and offers countless opportunities for career growth. If you are passionate about leading a team and making a difference in the community, this position is perfect for you!

Qualifications

• 3-5 years of experience in retail management or supervisory roles.
• Strong leadership skills to direct and develop a team.

Responsibilities

• Supervise and train Team Members to ensure excellent service.
• Manage inventory and budget for the department.
• Execute merchandising plans to maximize sales.

Skills

Retail Management

Team Leadership

Customer Service

Coaching

Inventory Management

Education

High school diploma or equivalent

Job description

Job Summary

A GetGo Team Leader supervises Crew and WetGo Leads and other Team Members. The Team Leader will report to a Supermarket Store Leader. A Team Leader is responsible for hiring the right person, ensuring training is completed and by directing and developing the team. Growing sales through coaching and directing Team Members to execute merchandising plans, ensuring excellent customer service, controlling costs and continuously improving processes are also key responsibilities.

Job Description

• Experience Required: 3 to 5 years
• Experience Desired: 1-3 years Retail Management or supervisory experience
• Education Desired: High school diploma or equivalent
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

1. Interview, select and train Team Members;
2. Direct the work of Team Members;
3. Appraise Team Members’ productivity and efficiency for the purpose of recommending promotions or other changes in status;
4. Handle Team Member issues including, but not limited to complaints;
5. Discipline Team Members;
6. Plan the work;
7. Distribute or assign the work among Team Members;
8. Provide for the safety and security of Team Members or the store;
9. Manage the budget for your department or location;
10. Manage inventory for your department or location;
11. Monitor or implement compliance measures;
12. Consistently make sound decisions and take appropriate actions to meet or exceed key performance metric targets/projections;
13. Execute merchandising plans in order to maximize sales and reduce waste;
14. Manage inventory to maximize sales, control costs and reduce waste;
15. Schedule Team Members to ensure coverage that meets the needs of the business and Team Members;
16. Delegate and assign work to Team Members to ensure match between work to be done and Team Member knowledge and skills;
17. Interview Team Member candidates by following a standard procedure. Consult with store leader or district leader on final Team Member hiring decisions;
18. Support the professional development of Team Members through appropriate talent management processes;
19. Provide continuous, effective feedback and coaching to Team Members related to safety, service, and overall work performance, including fairly managing performance problems;
20. Ensure that all Team Members are trained to perform their jobs safely, effectively and to provide great customer service;
21. Conduct all aspects of store orientation following a standard procedure, including following up with all new Team Members during and following initial orientation and job skills training;
22. Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by engaging Team Members in continuous improvement efforts.

About Us

At Giant Eagle Inc., we’re more than just food, fuel and convenience. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo’s, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.