Team Leader, Food Services

UPMC; Pittsburgh (Allegheny County); On-site; Full time

Job summary

UPMC Mercy seeks a Full Time Team Leader, Food Services to support the Dietary and Cafeteria department. This entry-level management role focuses on training and supervising staff while ensuring adherence to food safety protocols and department standards. Working Monday to Friday with occasional weekends, the role offers a starting wage with potential for advancement.

Qualifications

• Entry-level management position with growth potential.
• Emphasis on training and development of associates.
• Experience in supervision and adherence to policies required.

Responsibilities

• Supervise hourly associates and ensure compliance with policies.
• Monitor food safety and perform routine checks.
• Orient and train new team members according to guidelines.

Skills

Supervision

Training

Food Safety

Education

Management experience

Job description

UPMC Mercy is hiring a Full Time Team Leader, Food Services to support the Dietary and Cafeteria department!

This is an entry level management position with opportunities to advance to Supervisor and Manager of food services! The starting rate for this position is $18.60/hour. Salary will be determined at time of offer and is based on multiple factors.

This position will work Monday-Friday from 11:15am-7:45pm with every other weekend and holiday. Weekend/holiday hours are 9am-5:30pm.

Purpose:
Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.

Responsibilities:

• Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
• Oversee security of inventory and cash revenues.
• Orient, train, and coach new team members as per department guidelines.
• Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
• Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
• Perform routine competency checks on associate performance with appropriate follow-through.
• Conduct and document service recovery on all customer complaints as per operational guidelines.
• Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
• Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.