Team Leader: Elevate Customer Experience & Training

Wild Fork Foods; Vernon Hills (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401k Retirement Plan

Higher Education Programs

Vacation Time

Monthly Bonus Potential

Job summary

Wild Fork Foods in Vernon Hills, Illinois is seeking a Team Leader to oversee daily store operations and support team performance. In this role, you will ensure that all team members provide a personal chef experience to our customers while implementing strategies to enhance productivity.

You will also conduct training for new employees, evaluate performance, and drive customer service excellence. The ideal candidate will have experience in retail and a passion for food.

Qualifications

• One year of customer service experience in retail, hospitality, or restaurant.
• Ability to engage with customers and team members.
• Flexibility to work a variable schedule including mornings, evenings, weekends.

Responsibilities

• Oversee daily operations and delegate tasks.
• Conduct on-the-job training for new joiners.
• Monitor and maintain store inventory.

Skills

Customer service experience

Excellent verbal communication

Ability to multitask

Enthusiasm for food and customer service

Education

High school degree or GED

Tools

SAP

Order Management Systems

Microsoft Office

Job description

Wild Fork Foods in Vernon Hills, Illinois is seeking a Team Leader to oversee daily store operations and support team performance. In this role, you will ensure that all team members provide a personal chef experience to our customers while implementing strategies to enhance productivity.

You will also conduct training for new employees, evaluate performance, and drive customer service excellence. The ideal candidate will have experience in retail and a passion for food.