Team Leader, Disability Services & Community Support

Hope House Foundation; Norfolk (VA); On-site; USD 63,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability plan

Flexible spending accounts

Paid holidays

401K retirement plan

Job summary

Hope House Foundation is seeking a Team Coordinator in Norfolk, VA to guide a dedicated team providing high-quality support to adults with developmental disabilities. You will mentor staff, champion inclusion, and help individuals live independent lives in the community.

The role requires strong leadership, excellent communication, and diligent scheduling, payroll, and billing oversight. This is a full-time position with competitive benefits and a schedule of Monday–Friday, 10 a.m.–6 p.m., with

Qualifications

• Experience in human services or related field (1+ year preferred in a supervisory or leadership role).
• Must have a valid driver’s license, acceptable driving record, and reliable transportation.
• High school diploma or GED required; advanced degree preferred in Human Services or related field.

Responsibilities

• Coach and support Direct Support Professionals (DSPs).
• Lead team meetings, set goals, and foster a positive team culture.
• Deliver quality assurance, manage records, and ensure service excellence.
• Assist individuals with daily living skills (cooking, cleaning, shopping, etc.).
• Support medical, financial, and recreational needs of individuals receiving services.
• Provide on-call leadership and crisis intervention when needed.
• Ensure compliance with Medicaid waiver and licensure regulations.
• Handle scheduling, payroll, and billing with attention to detail.

Skills

Leadership

Communication

Interpersonal skills

Time management

Problem solving

Technology proficiency

Documentation skills

Education

High school diploma or GED

Associate’s or Bachelor’s degree in Human Services or related field preferred

Tools

Electronic records

Job description

Hope House Foundation is seeking a Team Coordinator in Norfolk, VA to guide a dedicated team providing high-quality support to adults with developmental disabilities. You will mentor staff, champion inclusion, and help individuals live independent lives in the community.

The role requires strong leadership, excellent communication, and diligent scheduling, payroll, and billing oversight. This is a full-time position with competitive benefits and a schedule of Monday–Friday, 10 a.m.–6 p.m., with