Team Coordinator

Hope House Foundation; Norfolk (VA); On-site; USD 63,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability plan

Flexible spending accounts

Paid holidays

401K retirement plan

Job summary

Hope House Foundation is seeking a Team Coordinator in Norfolk, VA to guide a dedicated team providing high-quality support to adults with developmental disabilities. You will mentor staff, champion inclusion, and help individuals live independent lives in the community.

The role requires strong leadership, excellent communication, and diligent scheduling, payroll, and billing oversight. This is a full-time position with competitive benefits and a schedule of Monday–Friday, 10 a.m.–6 p.m., with

Qualifications

• Experience in human services or related field (1+ year preferred in a supervisory or leadership role).
• Must have a valid driver’s license, acceptable driving record, and reliable transportation.
• High school diploma or GED required; advanced degree preferred in Human Services or related field.

Responsibilities

• Coach and support Direct Support Professionals (DSPs).
• Lead team meetings, set goals, and foster a positive team culture.
• Deliver quality assurance, manage records, and ensure service excellence.
• Assist individuals with daily living skills (cooking, cleaning, shopping, etc.).
• Support medical, financial, and recreational needs of individuals receiving services.
• Provide on-call leadership and crisis intervention when needed.
• Ensure compliance with Medicaid waiver and licensure regulations.
• Handle scheduling, payroll, and billing with attention to detail.

Skills

Leadership

Communication

Interpersonal skills

Time management

Problem solving

Technology proficiency

Documentation skills

Education

High school diploma or GED

Associate’s or Bachelor’s degree in Human Services or related field preferred

Tools

Electronic records

Job description

Job Details

Job Location: Princess Anne, Norfolk VA - Norfolk, VA 23517; Position Type: Full Time; Salary Range: $63,021.62 - $68,021.62 Salary/year; Job Shift: Any- open to any openings at this time; Job Category: Nonprofit - Social Services.

Position: Team Coordinator | Location: near Ghent in Norfolk

Schedule: Monday–Friday, 10 a.m.–6 p.m. | On-Call | Exempt.

Looking to build a meaningful career where you can inspire others, grow as a leader, and make a real difference? Join the Hope House Foundation leadership team as a Team Coordinator!

We're looking for an energetic, compassionate, and motivated professional to guide a dedicated team providing high-quality support to adults with developmental disabilities. In this leadership role, you’ll mentor staff, champion inclusion, and help the people we support live fulfilling, independent lives.

Why You’ll Love Working Here

• Make an Impact: Lead a team that empowers people to live life on their own terms.
• Train for Success: Multiple training and development opportunities help you grow professionally.
• Feel Valued: We offer competitive pay and outstanding benefits.

What You’ll Do

• Coach and support a team of Direct Support Professionals (DSPs).
• Lead team meetings, set goals, and foster a strong, positive team culture.
• Deliver quality assurance, manage records, and ensure service excellence.
• Serve as a role model by assisting individuals with daily living skills (cooking, cleaning, shopping, etc.).
• Support the edical, financial, and recreational needs of individuals receiving services.
• Provide on-call leadership and crisis intervention when needed.
• Ensure compliance with Medicaid waiver and licensure regulations.
• Handle scheduling, payroll, and billing with attention to detail.

Benefits That Take Care of You

• Health insurance (up to 93% paid) — includes vision!
• Dental & Life insurance (100% paid)
• Optional plans: disability, additional life, flexible spending accounts
• 12 paid holidays + generous leave
• 401K and retirement profit‑sharing

At Hope House Foundation, work is more than a job — it’s a community. If you’re a passionate leader who believes in choice, belonging, and home, we’d love to meet you!

Qualifications

• Experience in human services or a related field (1+ year preferred in a supervisory or leadership role)
• Strong communication and interpersonal skills, with the ability to lead and motivate a team
• Demonstrated ability to support individuals with developmental disabilities in community or residential settings
• Open to person‑centered practices and daily living support strategies
• Ability to maintain confidentiality, remain calm under pressure, and respond to crisis situations professionally
• Strong problem‑solving, time‑management, and organizational skills
• Comfortable using technology for documentation, scheduling, and communication (e.g., basic computer skills, electronic records)
• High school diploma or GED required; Associate’s or Bachelor’s degree in Human Services or related field preferred
• Must have a valid driver’s license, an acceptable driving record, and reliable transportationAbility to meet physical requirements of the job (e.g., lifting, standing, walking, assisting individuals)
• Must meet state and agency background check requirements