Team Leader: Car Wash Ops & Growth Path

Express Wash Concepts LLC; City of Rochester (NY); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match up to 4%

Unlimited Wash Club Membership

Company-provided uniforms

Paid vacation

Educational reimbursement

Continuous training

Job summary

Express Wash Concepts LLC is seeking a Team Leader for Clean Express Auto Wash to support site operations and elevate customer service. You will drive sales growth while upholding rigorous quality standards and fostering teamwork.

The role includes ongoing training, opportunities for advancement, and a path to leadership across 130+ locations. We offer a 401(k) with company match, unlimited Wash Club membership, uniforms, paid vacation, and educational reimbursement.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.
• Demonstrate flexibility in working hours, including weekends.

Responsibilities

• Support the site’s facility and operations responsibilities to deliver outstanding customer service and boost sales.
• Lead the team in achieving and sustaining high-quality service and handle customer escalations calmly.
• Greet customers, educate about Unlimited Wash Club, and ensure 100% customer satisfaction.
• Drive team performance to exceed service standards and maintain quality control checks.

Skills

Team leadership

Sales & customer service

Communication

Flexibility

Education

High school diploma or equivalent

Job description

Express Wash Concepts LLC is seeking a Team Leader for Clean Express Auto Wash to support site operations and elevate customer service. You will drive sales growth while upholding rigorous quality standards and fostering teamwork.

The role includes ongoing training, opportunities for advancement, and a path to leadership across 130+ locations. We offer a 401(k) with company match, unlimited Wash Club membership, uniforms, paid vacation, and educational reimbursement.