Team Leader - Growth Path to Leadership in Car Wash

Express Wash Concepts; Mount Pleasant (Westmoreland County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Continuous training

401k with match

Unlimited Wash Club

Uniforms provided

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts is seeking a Team Leader to guide on-site operations, develop a high‑performing team, and deliver exceptional customer service at our Mt Pleasant location.

You will lead daily shifts, mentor staff, and drive sales while upholding strict quality standards. The role requires a HS diploma, weekend availability, and a professional demeanor. We offer training, a 401k match, and opportunities for advancement within the organization.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.
• Demonstrate flexibility in working hours, including weekends.

Responsibilities

• Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.
• Greet customers with long-lasting first impressions.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage with customers pre/post wash for 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Lead the team in achieving and sustaining high-quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.
• Perform other related duties as required and assigned.

Skills

Customer service

Leadership

Sales

Education

High school diploma or equivalent

Job description

Express Wash Concepts is seeking a Team Leader to guide on-site operations, develop a high‑performing team, and deliver exceptional customer service at our Mt Pleasant location.

You will lead daily shifts, mentor staff, and drive sales while upholding strict quality standards. The role requires a HS diploma, weekend availability, and a professional demeanor. We offer training, a 401k match, and opportunities for advancement within the organization.