Team Leader (Auto Wash) – Growth, Training & Perks

Express Wash Concepts; Saint Clair Shores (MI); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401k with company match up to 4%

Unlimited Wash Club Membership

Uniforms provided

Paid vacation

Educational reimbursement

Continuous training

Job summary

Express Wash Concepts in Saint Clair Shores, MI is seeking a Team Leader to help run daily site operations, supervise staff, and deliver outstanding customer service while driving sales growth.

You will greet customers, explain the Unlimited Wash Club benefits, train teammates, enforce safety and quality standards, and collaborate with leadership to ensure a positive, high-performing team. This on-site role offers competitive pay and opportunities for advancement.

Qualifications

• High school diploma or equivalent.
• Experience in sales or customer service is a plus.
• Ability to work flexible hours, including weekends.

Responsibilities

• Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.
• Greet customers with long-lasting first impressions.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage with customers pre/post wash for 100% satisfaction.
• Maintain quality assurance through accurate Quality Control checks.
• Lead the team in achieving and sustaining high-quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed service standards.
• Foster a positive and collaborative team environment.
• Perform other related duties as required and assigned.

Skills

Team leadership

Customer service

Sales

Flexibility

Professional appearance

Safety compliance

Education

High school diploma

Job description

Express Wash Concepts in Saint Clair Shores, MI is seeking a Team Leader to help run daily site operations, supervise staff, and deliver outstanding customer service while driving sales growth.

You will greet customers, explain the Unlimited Wash Club benefits, train teammates, enforce safety and quality standards, and collaborate with leadership to ensure a positive, high-performing team. This on-site role offers competitive pay and opportunities for advancement.