Team Leader

BEST Disability Support

Tohatchi (NM)

On-site

USD 37,000 - 46,000

Full time

12 days ago

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Job summary

BEST Disability Support is seeking two highly organized Support Workers to guide peers and support our members across community settings. You will manage daily briefs, mentor allocations, and ensure programs run on time according to the timetable.

You will also complete quarterly reports, up-level management, update member profiles, and assist with routine administrative tasks while supporting Mentors and explaining BEST processes and systems.

Qualifications

Must be self-motivated, proactive and able to solve problems on the fly.
Exceptional attention to detail with a zero-tolerance for errors.
Comfortable working in a fast-paced setting across campus, parks, shops, etc.
Diverse skill set and willingness to contribute to multiple tasks.
Patient, kind and nurturing with a positive attitude.

Responsibilities

Manage the Daily Briefing and assign Member to Mentor allocations.
Complete quarterly reports.
Provide appropriate up-lining to management and support peers.
Update profiles for newly enrolled members.
Handle ad hoc admin tasks (printing, laminating, binding).
Ensure programs start/finish on time per timetable.
Support Mentors and clarify BEST processes and systems (Daily Recap, incident reporting).

Skills

Self-starter

Attention to detail

Fast-paced environment

Adaptability

Compassionate personality

Team collaboration

Communication skills

Education

Blue Card

NDIS Worker Screening

QLD Police Check

First Aid/CPR Certificate

NDIS Worker Orientation

Current Driver’s License

Job description

The Role

BEST is continuing to grow and continuing to evolve, so we are now looking for two highly organised Support Workers who have incredible attention to detail and the ability to take initiative to fill our Slacks Creek Team Leader role!

Your Duties

First and foremost you will be a phenomenal Support Worker who can provide guidance and support to your peers.

Your day-to-day tasks will include but are not limited to:

Managing the Daily Briefing and assigning the Member to Mentor allocations
Completing quarterly reports
Appropriate management up-lining
Updating profiles for newly enrolled members
Ad hoc administrative tasks including printing, laminating, and binding
Ensuring programs start and finish on time according to the new timetable
Providing support to Mentors and providing clarity on BEST processes and systems such as Daily Recap writing, incident reporting, etc.

Your Skills

Be a self-starter: We need people who will take initiative and who can problem-solve on their feet
Have a keen attention to detail: You have a visceral reaction to seeing a typo and you will notice if something is not exactly right
Ability to work in a fast-paced environment: No seriously, we’re constantly on the move whether that be on campus or at parks, shops, and more!
Be a jack-of-all-trades: Diverse backgrounds and skills are key to ensuring our Members have exposure to a wide range of experiences, so be sure to let us know of any of your weird, wacky, and wonderful areas of interest.
A compassionate personality: You must be a patient, kind, and caring person as we will not accept anything less
Be and have fun: We want all of our staff and Members to love coming to BEST, so being someone who doesn’t take themselves too seriously is essential (singing and dancing badly is encouraged)
Belief in the BEST mission: We want our Members to actually learn the skills they need to achieve their goals, and eventually not need us anymore!

Essential Certificates And Licenses