Team Leader

Workstream; Reston (VA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Sundays off

Competitive pay

College scholarships up to $25,000

Advancement opportunities

Job summary

Chick-fil-A Village Commons is seeking a Team Lead to oversee shifts and mentor crew, while upholding Chick-fil-A standards in hospitality, cleanliness and service.

The role involves opening/closing the restaurant, supervising a team, handling guest orders, payments, and ensuring a remarkable guest experience. Strong communication and ownership are required.

Qualifications

• You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
• Reliable transportation with a current driver\'s license is required.
• Be authorized to work in the United States.
• Be at least 18 years old.
• Must have a High School diploma or equivalent.
• Be available to work any time including Saturdays.
• HAVE AT LEAST ONE-YEAR PREVIOUS CHICK-FIL-A RESTAURANT EXPERINCE.
• Have at least one-year previous Chick-fil-A restaurant management or leadership experience.
• Have clear communication skills.
• Excellent verbal and written communication skills.
• Ability to take ownership of assignments.

Responsibilities

• Upholding Team Members to Chick-fil-A standards such as Uniform and Hygiene Standards
• Hospitality Standards
• Cleanliness Standards
• Running shifts and store operations
• Serving guests by taking orders, handling cash and credit cards, making drinks and desserts with prompt service
• Delivering meals to guests at their table or designated pickup area with excellent service
• Maintain cleanliness of work area, dining room, parking lot, restrooms and playground
• Stock sauces, cups, lids, etc.
• Lead a team while maintaining operating standards
• Coaching, teaching and training team members
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder

Skills

Customer service

Teamwork

Communication

Leadership

Education

High School diploma or equivalent

Job description

We have an opening for a Chick-fil-A Team Lead position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours and if you have previous Chick-fil-A experience. Working at Chick-fil-A is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment. In addition to working directly for an independent Operator, team leaders gain life experience that goes far beyond just serving a great product in a friendly environment. Team leaders who work at Chick-fil-A are given training and development to help them grow into strong leaders and communicators. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business. We also offer many other great benefits such as:

• A fun work environment where you can positively influence others.
• A guaranteed today off, being closed on Sundays.
• Learn first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.
• Gaining real world management experience to help you reach your professional goals.
• Competitive pay.

At Chick-fil-A Village Commons, our Operator considers our leaders to be more than just employees, they are a highly valued part of our restaurant. Our high retention rate is proof that members of our team really enjoy working at Chick-fil-A.

Benefits:

• Flexible Hours- You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. All Chick-fil-A Units are closed on Sundays so you can have a day off to spend with family and friends.
• Competitive pay- Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• College Scholarships- At Chick-fil-A, we believe everyone deserves an education. We offer scholarships to eligible employees who qualify for up to $25,000.
• A Friendly Place to Work- At Chick-fil-A, we consider our team to be more than just employees. Our extremely low turnover rate is proof that people love working here.
• Opportunity for advancement- We are always looking to develop and grow our team members into leaders in the store and in their communities and prioritize promoting within the team.

Responsibilities:

• Upholding Team Members to Chick-fil-A standards such as:
• Uniform and Hygiene Standards
• Hospitality Standards
• Cleanliness Standards
• Running shifts and store operations
• Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.
• Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.
• Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.
• Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.
• Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.
• Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.
• Maintain food safety and cleanliness standards
• Open and/or close the restaurant leading the shift as a key holder

Requirements:

We are looking for applicants who exhibit the following qualities:

• You must be hard-working, team-oriented, friendly, honest and have great customer service skills.
• Reliable transportation with a current driver's license is required
• Be authorized to work in the United States
• Be at least 18 years old
• Must have a High School diploma or equivalent
• Be available to work any time including Saturdays- time off can be given for special requests
• HAVE AT LEAST ONE-YEAR PREVIOUS CHICK-FIL-A RESTAURANT EXPERINCE.
• Have at least one-year previous Chick-fil-A restaurant management or leadership experience
• Have clear communication skills
• Excellent verbal and written communication skills
• Ability to take ownership of assignments

Chick-fil-A Village Commons is a Chick-fil-A franchise owned and operated by David Kim. From simple beginnings in a small restaurant in Hapeville, Georgia, founded in 1946 by S. Truett Cathy, Chick-fil-A has grown into one of the largest privately owned restaurant chains in the nation and we at Village Commons are proud to be a part of that heritage. We strive to maintain an atmosphere of hospitality for all customers and to create a remarkable experience for all who visit our restaurant. Our Corporate Purpose as a company is "To glorify God by being a faithful steward of all that is entrusted to us. To have a positive influence on all who come in contact with Chick-fil-A" and our company shared vision is “To be the world’s most caring company.” It is our goal at Village Commons that both of these mentalities are exemplified in our work and our relationships with our guests and fellow Team Members.