Team Leader

Tractor Supply Company; Mount Vernon (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company is seeking a Team Leader to assist in operational and sales goals while delivering exceptional customer service. This role involves training team members, maintaining safety, and performing various store duties. Ideal candidates have retail or related experience and strong interpersonal skills.

Qualifications

• Retail or farming/ranching/pet/welding experience preferred.
• Must be at least 18 years old with a valid driver’s license.

Responsibilities

• Assist in achieving operational, sales, and merchandising goals.
• Deliver Legendary Customer Service and uphold safety.

Skills

Interpersonal Skills

Conflict Resolution

Education

High School Diploma or Equivalent

Tools

Forklifts

Balers

Job description

Join to apply for the Team Leader role at Tractor Supply Company

Overall Job Summary: The Team Leader assists the Store Manager and Assistant Store Manager in achieving operational, sales, and merchandising goals by delivering a Legendary Customer Experience. They promote a safe, productive work environment and train Team Members on policies and procedures.

Essential Duties and Responsibilities (Min 5%)

• Maintain regular attendance and work varied shifts including nights, weekends, and overtime as needed.
• Uphold safety and promote a productive work environment.
• Deliver Legendary Customer Service following GURA: Greet, Uncover Needs, Recommend Solutions, Add Value & Appreciate.
• Perform duties such as merchandising, opening/closing, deposits, store assessments, workflow organization, merchandise recovery, price changes, customer issue resolution, loss prevention, communication, cash handling, policy training, and ensuring bird safety.
• Operate equipment like forklifts and balers, complete documentation, and obtain necessary licenses or certifications.
• Perform other duties as assigned.

Required Qualifications

• Retail or farming/ranching/pet/welding experience preferred; supervisory experience a plus.
• Must be at least 18 years old with a valid driver’s license.
• High school diploma or equivalent preferred but not required; ability to read, write, and count is essential.

Preferred Skills and Abilities

• Basic computer skills.
• Strong interpersonal skills and conflict resolution abilities.
• Ability to perform all Team Member responsibilities.

Working Conditions

• Indoor and outdoor work with moderate noise; outdoor work in adverse weather.
• Shifts generally range from 4 to over 8 hours.
• Adherence to safety guidelines is required.

Physical Requirements

• Ability to move and lift merchandise up to 50 pounds, push/pull up to 2000 pounds with equipment, and perform physical activities like standing, kneeling, climbing, and reaching.
• Ability to operate store equipment and complete documentation accurately.
• Ability to communicate effectively and complete training and certifications as needed.

Disclaimer

This overview is not exhaustive; all duties are performed as assigned by supervisors.