Team Leader

Chick-fil-A; Fredericksburg (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Scholarship opportunities

401k Matching

Insurance Options

Competitive pay

Job summary

Chick-fil-A is hiring for Team Leader roles in a fast-paced restaurant environment. You will start in a team member position with a structured development plan, 30-day checks, coaching, and pathways to Team Leader and beyond.

The role includes opening/closing duties, training peers, and maintaining high standards of service and food quality. Benefits include a fun work environment, flexible scheduling (Sunday closures), scholarship opportunities, 401k matching, insurance options, and competitive

Qualifications

• Must have opening or closing availability 4 times a week (5am opening, 11pm closing).
• Smile, create eye contact, speak enthusiastically, make emotional connections with guests.
• Reliable transportation and ability to work in a fast-paced environment.
• Strong people skills with a service mindset; excellent customer service.

Responsibilities

• Participate in day-to-day operations in a high-volume restaurant.
• Develop the team to grow and reach potential; set the tone for excellence.
• Open and/or close, lead shifts, manage day-end tasks and cash drawers.
• Oversee quality of food and guest experience; communicate clearly.

Skills

Customer service

Time management

Communication

Leadership potential

Reliability

Bilingual (EN/ES)

Job description

Starting pay is $18-$20 an hour based off of prior experience.

You will start in a team member role to learn al operational positions and have 30 day check points to ensure development and tracking with development plan as well as provide any additional resources, training, or coaching needed to achieve the next level. Our organizational structure is

• Team Member : Someone who provides Grade A quality in all services, product provided to the guest, as well as consistent performer on the team.
• Chick-fil-A Champ: Ensures all new and current team members are equipped to do the job through training and coaching. As well as embodying our core values at all times. An operational anchor for the leadership team.
• Shift Leader: Ensures Operational Excellence and performance indicators such as food safety, labor, quality, cleanliness are being achieved at all times on the shift.
• Team Lead: Oversees larger areas of business and holds key components of the organization supporting the Director team.
• Director: Owns large portions of the business and is responsible for setting goals, the achievement for those goals, team development to sustain positive results.

Our goal is to get you to at least the team leader role. A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• 401k Matching
• Insurance Options
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast‑paced Restaurant
• Ensure area of ownership is executing the vision for success regularly
• Develop the team to grow and reach their potential
• Set the tone for excellence
• Be a key partner in planning and achieving goals
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Oversee quality of food and/or customer experience
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Must have opening or closing availability 4 times a week. Opening starts at 5am, closing is until 11pm
• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Would also consider Bilingual in both Spanish and English a great asset to your candidacy.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.