Team Leader

Workstream; Davenport (FL); On-site; USD 17,909,000 - 24,797,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Scholarship opportunities

Competitive pay

Paid training

Employee Discount

Off on Sundays

Growth and development

Job summary

Chick-fil-A is seeking a Team Leader in Davenport, FL to support managers, coach team members, and supervise shifts to ensure exceptional guest experiences. You will lead by example, uphold food safety and restaurant standards, and help drive Operational Excellence.

This role requires prior leadership experience in a fast-paced restaurant and a customer-focused mindset. Full-time or Part-time positions are available.

Qualifications

• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is required.
• Prior Chick-fil-A experience is preferred.
• Team-oriented, friendly, honest, dependable with strong people skills.

Responsibilities

• Champion restaurant vision and core values.
• Lead small teams in assigned area of restaurant.
• Ensure orders follow recipes and pace to maintain speed of service guidelines.
• Train, coach, and develop new Team Members.
• Provide exceptional customer service with a positive attitude.
• Open and/or close, lead shifts.

Job description

Looking to be part of a great team and enjoy an amazing culture that cares for each other and the customer? Come join our team as a Team Leader. A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, always take initiative and work with a sense of urgency.

Our Team Leaders are responsible for supporting managers and senior leadership in executing daily operations and keeping team members accountable for each component of achieving Operational Excellence and our Recipe for Service. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures. Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Type:

• Full-time
• Part-time

Benefits:

• A fun work environment where you can positively influence others
• Health insurance
• Vision insurance
• Dental insurance
• Scholarship opportunities
• Competitive pay
• Paid training
• Employee Discount
• Off on Sundays
• Intentional growth and development to help you reach your professional goals

Responsibilities:

• Champion restaurant vision and core values
• Adhere to and uphold all company policies and procedures, including food safety and dress and appearance guidelines
• Lead small teams in assigned area of restaurant
• Ensures Team Members follow recipes and read tickets to accurately prepare all orders.
• Ensures Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Ensures workstations are clean at all times
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback
• Communicates employee performance and policy/procedure violations to management for appropriate handling
• Train, coach, and develop new Team Members
• Provide training support for all rollouts at the direction of the Training Manager
• Provide exceptional customer service by greeting and assisting guests in a friendly and professional manner with a positive attitude
• Support the team as needed in different roles
• Ability to open and/or close, lead shifts

Requirements:

• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is required.
• Prior Chick-fil-A experience is preferred.Hard-working
• Team-oriented
• Friendly
• Honest
• Dependable
• Strong people skills
• Ability to work in a fast-paced team environment
• Ability to manage Team Member behavioral and performance issues
• Must be able to lift to 50 pounds and have effective communication skills
• Ability to open and/or close, lead shifts

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.