Team Leader

Chick-fil-A; College Park (TX); Sur place; USD 19 000 - 28 000; Plein temps

Avantages offerts par ce poste

Flexible scheduling

Closed on Sundays

Competitive pay

Growth and development

Résumé du poste

Chick-fil-A at College Park in Conroe, TX is hiring Team Leaders to supervise shifts, train new hires, and model Chick-fil-A service standards. You will lead by example, coach team members, and ensure high-quality guest experiences in a fast-paced environment.

You’ll work with experienced operators and restaurant leaders, with growth opportunities and a focus on teamwork, accountability, and service excellence. Sundays are closed, and schedules are flexible to support personal goals.

Qualifications

• Smile and engage with guests positively.
• Maintain eye contact and speak enthusiastically.
• Build emotional connections with guests and provide superior service.
• Reliable transportation to and from shifts.
• Ability to thrive in a fast-paced environment.
• Strong people skills with a service mindset.
• Commitment to customer service and teamwork.
• Ability to manage team member behavior and performance when needed.
• Collaborate in a team environment with shared ownership.

Responsabilités

• Assist in training new hires and set shift tone.
• Lead shifts, be a key holder, and manage day-end procedures.
• Ensure operational excellence and follow Chick-fil-A recipes for service.
• Provide friendly, proactive guest service and respond promptly to guest needs.

Connaissances

Smile

Eye Contact

Enthusiastic Communication

Guest Connection

Reliable Transportation

Fast-paced Work

People Skills

Customer Service

Team Member Coaching

Teamwork & Ownership

Leadership Potential

Description du poste

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Competitive pay
• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.*Please note that our company promotes from within, and in order to be moved into a leadership role you must first be a knowledgeable team member.

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

3425 College Park Dr, Conroe, TX 77384, USA

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.