Team Leader

Hunter Super Techs - TurnPoint; Cedar Hill (TX); On-site; USD 16,531 - 24,796; Part time

Job summary

Hunter Super Techs - TurnPoint in Cedar Hill is looking for a dedicated Team Leader to assist in restaurant operations. Responsibilities include supervising shifts in the absence of upper management, ensuring high standards of food quality, service, and cleanliness, while also managing guest experiences and concerns.

The ideal candidate has a high school diploma and can effectively oversee team members and daily operations. This role is crucial in maintaining positive atmospheres and adherence to company policies.

Qualifications

• Ability to supervise team members during assigned shifts.
• Experience in managing both FOH and BOH operations.
• Skills in handling customer complaints and ensuring satisfaction.

Responsibilities

• Assist in directing daily operations of the restaurant.
• Monitor service speed to ensure a positive guest experience.
• Supervise daily shifts to maintain quality and cleanliness.

Education

High School Diploma or equivalent

Job description

Team Leader | Schlotzsky's Franchisee# Team LeaderCedar Hill## Job Description**Position Overview:** The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.**Key Areas of Responsibility:*** The ability to provide supervision during assigned shifts.* Provides team members, and guests with a positive experience and atmosphere.* Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.* Monitors speed of service to ensure a positive guest experience.* Assists with guest comments and complaints.* Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.* Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.* Helps encourage adherence to uniform policy and standards.* Ensures proper cash handling procedures are followed.* Opens and closes the restaurant in the absence of upper management.All other duties as assigned by management.**Job Type**: Hourly**Education**: High School Diploma or equivalent