Team Leader

Schlotzskys; Cedar Park (TX); Hybride; USD 42 000 - 52 000; Plein temps

Résumé du poste

Schlotzsky's in Cedar Park, TX is seeking a Team Leader to support management in shift operations and drive guest service excellence. This role emphasizes maintaining brand standards across all restaurant areas, ensuring recipe and prep accuracy, and upholding cash handling and food safety procedures.

The Team Leader will address guest concerns, mentor staff, and communicate performance and policy issues to management, while maintaining a calm and professional demeanor on the floor.

Qualifications

• Must be at least 18 years of age to operate certain kitchen equipment.
• Proficient with procedures for all kitchen and guest service stations.

Responsabilités

• Assist management with shift management and restaurant operations.
• Ensure areas of the restaurant meet brand standards across exterior, drive thru, lobby, dining room, restrooms, kitchen, bakery, and back dock.
• Ensure recipe and prep standards are followed at all stations.
• Adhere to cash handling procedures; safeguard cash and document variances.
• Enforce food safety and sanitation standards; monitor temperatures and labeling.
• Address guest issues, communicate with management on complex matters, and provide feedback to team members.
• Maintain confidentiality around security codes and cash handling.

Description du poste

# Team LeaderS-Cedar Park (2100)## Job Description**TEAM LEADER – SCHLOTZSKY’S****PURPOSE OF POSITION:****The Team Leader is responsible for assisting the Schlotzsky’s management team in all aspects of shift management to ensure successful operations, guest service and achievement of financial targets.****DUTIES AND RESPONSIBILITIES** **:*** Ensure all areas of the restaurant (exterior, drive through, lobby, dining room, restrooms, kitchen, bakery, back dock) are maintained to Brand standard* Ensures recipe and prep standards are followed at all times at each restaurant station* Ensures cash handling procedures are properly followed at all times* Ensures safety and security standards are maintained and followed at all times* Ensure food safety standards are maintained at all times* .**Leadership Responsibilities*** Addresses guest issues that may arise; consults with management regarding complex issues.* Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.* Communicates employee performance and policy/procedure violations to management for appropriate handling.* Strictly adheres to Company procedures relating to cash handling, including but not limited to, safeguarding of cash, making deposits, auditing the safe, and documenting cash variances.* Maintains the strictest of confidentiality with the safe combination and security code when applicable.* Monitors applicable temperatures for food products to ensure adherence with established temperature ranges; ensures that all applicable products are coded and dated.* Must maintain a calm and positive disposition when faced with a challenging situation.* Must become familiar with and adhere to all Company policies and procedures.* Must maintain a positive attitude and follow the direction of managers at all times.* Must adhere to strict safety and sanitation standards.* Report to work timely for each scheduled shift.* Arrive and depart from work meeting all uniform and grooming standards.**GENERAL AND PHYSICAL REQUIREMENTS:*** Must be at least 18 years of age in order to operate certain kitchen equipment.* Should be proficient and knowledgeable of procedures for all kitchen stations and guest service stations.*This is for a position at a Schlotzsky’s corporate location*