Team Leader

Jenis Splendid Ice Creams Llc.; Birmingham (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive compensation

Growth opportunities

Team-oriented environment

Job summary

Jeni's Splendid Ice Creams invites applications for part-time Team Leaders to join our team in Birmingham. Team Leaders lead shifts, scoop and serve customers, and help keep the shop running smoothly while maintaining high standards of service and cleanliness.

These roles offer growth opportunities within a growing company, a people-focused culture, and competitive compensation for energetic individuals who thrive in fast-paced environments.

Qualifications

• Passion for serving customers and building community.
• Ability to lead a shift and guide team members.
• Reliable, on-time, and able to hustle during busy periods.

Responsibilities

• Lead shifts and serve customers during peak hours.
• Scoop, wrap, and present ice cream products.
• Maintain shop cleanliness and organize supplies.

Skills

Leadership

Customer service

Stamina

Reliability

Job description

Jeni's Splendid Ice Creams is searching for part-time Team Leaders to join our t eam.

At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up—where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art.

Team Jeni's Team Leaders are part-time crew members who lead shifts. In addition to leading shifts, they scoop and serve ice cream to our customers, make waffle products, run the register, keep the shop clean, change out buckets of ice cream, and perform a number of other important, related tasks.

As a Team Leader, you will:

• Serve the ice cream Time magazine calls "the best in America"
• Gain valuable real-world business and entrepreneurship experience
• Work in an environment oriented around serving each other and making people's day
• Lead shifts and act as a role model for other team members
• Have opportunities for growth within a growing company
• Receive competitive compensation

Qualities of Team Leaders:

• Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment
• The ability to positively influence and lead a shift of ambassadors, helping them uphold the highest standards and feel supported
• Resourceful and calm when challenges come up
• Have great judgment, common sense, and be skillful interpersonally
• Familiar with (and be able to articulate to customers) what distinguishes Jeni's Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer
• Provide consistent, world-class service to every single customer
• Reliable, on time, and ready to hustle for every shift
• Committed to the well-being of their shop team, their community, and the environment around them

About Jeni's Splendid Ice Creams:

Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni's who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore.

While upholding rigorous safety and cleanliness standards has always been part of how we operate at Jeni's, due to Covid-19 we have added additional measures in our scoop shops to optimally support the safety and health of our employees and customers.

Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.