Team Lead, Supported Employment & Community Partnerships

Barber National Institute; Erie (Erie County); Hybrid; USD 38,000 - 48,000; Full time

Benefits offered by this job

Healthcare

Dental/Vision

Disability Insurance

Employee Assistance Program

On-site childcare discount

Employee discounts

Job summary

Barber National Institute in Erie, PA seeks a Team Leader I in the Supported Employment program to coordinate a field team delivering high-quality employment services to individuals with intellectual disabilities and behavioral health challenges.

You will lead staff on-site, develop trainings, maintain employer relationships, ensure accurate documentation for billing and compliance, monitor hours and outcomes, and advocate for clients' progress toward community employment.

Qualifications

• High school diploma or equivalent; Bachelor’s degree in Human Services preferred.
• 1–2 years experience supporting individuals with disabilities.
• Certification such as CESP or ACRE-approved Employment Services credentials.
• Valid driver’s license and willingness to provide transportation as needed.
• Proficiency in documentation, scheduling, and service tracking.

Responsibilities

• Leading and supporting staff in the field with regular site visits.
• Coordinating job placements and maintaining employer relationships.
• Ensuring timely and accurate documentation for billing and compliance.
• Monitoring service hours, outcomes, and productivity metrics.
• Providing on-call support and arranging coverage for job sites.
• Participating in team meetings and collaborating with Program Specialists.
• Advocating for individuals’ progress toward community employment.

Skills

Organizational skills

Analytical skills

Interpersonal skills

Leadership capabilities

Training development

Collaborative spirit

Education

High School Diploma or equivalent

Bachelor’s degree in Human Services preferred

Job description

Overview:

As a Team Leader I in the Supported Employment program, you will play a vital role in coordinating and overseeing a team dedicated to empowering individuals with intellectual disabilities and behavioral health challenges. You’ll ensure the delivery of high-quality employment services, maintain compliance with regulatory standards, and foster strong relationships with community employers and support networks. Your leadership will directly impact the success and independence of those we serve.

What You’ll Bring:

• A passion for supporting individuals with disabilities and helping them achieve meaningful employment.
• Strong organizational, analytical, and interpersonal skills.
• Leadership capabilities to guide and support a team in the field.
• Initiative in developing new training materials and employment opportunities.
• A collaborative spirit to work with families, employers, and support agencies.

What You’ll Have:

• A high school diploma or equivalent (Bachelor’s degree in Human Services preferred).
• 1–2 years of experience supporting individuals with disabilities.
• Certification such as CESP or ACRE-approved Employment Services credentials.
• A valid driver’s license and willingness to provide transportation as needed.
• Proficiency in documentation, scheduling, and service tracking.

A Typical Day May Include:

• Leading and supporting staff in the field with regular site visits.
• Coordinating job placements and maintaining employer relationships.
• Ensuring timely and accurate documentation for billing and compliance.
• Monitoring service hours, outcomes, and productivity metrics.
• Providing on-call support and arranging coverage for job sites.
• Participating in team meetings and collaborating with Program Specialists.
• Advocating for individuals’ progress toward community employment.