Team Lead, Sales Part Time

HEYDUDE; Wrentham (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a forward-thinking retail company where you can showcase your leadership skills and passion for customer service. In this role, you'll be responsible for delivering exceptional service, fostering a positive team environment, and ensuring efficient store operations. With a focus on growth and collaboration, you'll have the opportunity to make a significant impact on both team performance and customer satisfaction. If you're ready to thrive in a fast-paced retail setting and help drive team success, this is the perfect opportunity for you.

Qualifications

• 2-3 years of retail experience with a preference for leadership roles.
• Strong communication and leadership abilities are essential.

Responsibilities

• Deliver outstanding service using V.I.B.E.S service model.
• Support team members in daily retail operations and management.

Skills

Retail Experience

Leadership Skills

Communication Skills

Customer Service

Flexibility in Work Schedule

Education

High School Diploma or Equivalent

Tools

POS System

Job description

Select how often (in days) to receive an alert:

What You'll Do

• Deliver outstanding service to our consumers using our V.I.B.E.S service model.
• Proactively contribute to creating an enjoyable team environment that encourages the sharing of suggestions, ideas, and concerns.
• Coordinate, delegate, prioritize and meet store deadlines, ensuring follow-up on daily activities within the building.
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
• Adhere to HEYDUDE Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

What You'll Bring to the Table

• Must be 18 years or older.
• 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles.
• Demonstrated leadership abilities, with a passion for challenging, empowering, and driving team results.
• Proven communication skills (written and verbal) to store team, operations managers, District Managers & corporate partners.
• Valid driver’s license and clean driving record may be required.
• Desire to succeed in a high growth, fast-paced retail environment.
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential.
• The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to move merchandise with appropriate equipment to and from backroom and sales floor daily.
  • Ability to place and arrange items on all shelves and racks daily.
  • Ability to climb and descend ladders carrying merchandise daily.
  • Ability to lift 30 pounds or more with assistance daily.
  • Ability to be on your feet for at least 8 hours per shift and to continuously move around all areas of the store daily.
  • Ability to also be required to stand, walk, kneel, or balance for a duration of time daily.
  • Ability to read instructions, reports, and information on computer/register screens and to key information into computer daily.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.