Team Lead, Sales Growth & Customer Experience

Sud Stop Car Wash; Kernersville (NC); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Lifestyle Spending Account

401(k) with employer match

Employee Assistance Program

Quarterly bonus

Job summary

Sud Stop Car Wash in Kernersville, NC is seeking a results‑driven Team Lead to drive sales, grow memberships, and deliver standout customer experiences. You will motivate a frontline team, engage customers, and hit performance goals in a fast paced environment.

Open to leaders with 1+ year of sales‑driven leadership, you’ll coach teams to sell, promote wash packages, and contribute to budget and revenue targets. This hands‑on role includes weekend availability and a clear path for growth.

Qualifications

• 1+ year of leadership experience in sales-driven environments (car wash, retail, hospitality or service-based businesses preferred).
• Proven ability to coach teams to sell and deliver great customer interactions.
• Strong communication and interpersonal skills.
• Basic computer and POS system experience.
• Valid driver’s license and reliable transportation.
• Ability to stand for extended periods and work in varying weather conditions.

Responsibilities

• Lead, coach, and motivate team members to meet and exceed sales goals, including memberships, upgrades, and add-on services.
• Actively engage with customers to promote wash packages and subscriptions.
• Support the General Manager in achieving budget, revenue, and performance targets.
• Oversee daily operations to ensure smooth workflows, high standards, and strong customer conversion.
• Track performance, provide real-time coaching, and reinforce sales best practices.
• Maintain inventory, follow company policies, and resolve operational or customer issues quickly.
• Build a positive, high-energy culture focused on results, accountability, and customer loyalty.

Skills

Leadership experience

Coaching teams to sell

Sales-driven environment

Communication skills

POS/basics

Driver's license

Job description

Sud Stop Car Wash in Kernersville, NC is seeking a results‑driven Team Lead to drive sales, grow memberships, and deliver standout customer experiences. You will motivate a frontline team, engage customers, and hit performance goals in a fast paced environment.

Open to leaders with 1+ year of sales‑driven leadership, you’ll coach teams to sell, promote wash packages, and contribute to budget and revenue targets. This hands‑on role includes weekend availability and a clear path for growth.